Frequently Asked Questions

Getting Started Basics

What is Estaqbel?

Estaqbel is a free platform that provides virtual phone numbers from various countries worldwide. You can use these numbers to receive SMS verification codes without using your personal number, protecting your privacy and securing your personal information.

Is the service truly free?

Yes, the service is completely 100% free! We don't charge any fees or require subscriptions. All numbers available on our platform can be used freely without any hidden costs. Our goal is to provide a free service for everyone to protect their online privacy.

How do I start using the service?

Getting started is incredibly easy! Follow these simple steps:

Visit the website's homepage
Select the country you want a number from
Copy the displayed virtual number
Use it in your desired app or website
Return to our site and click "View Messages" to see the verification code

No registration or account creation needed!

Do I need to register or create an account?

No, absolutely not! We don't require any registration or account creation. The service is instantly available without any complex procedures. Simply visit the website, choose a number, and use it immediately. We respect your privacy and don't collect any personal information about you.

Usage and Features

Which services can I use the numbers with?

Our virtual numbers can be used for testing, app verification during development, or educational and research purposes. They support a wide range of online platforms and communication tools.

How long does it take for messages to arrive?

Messages typically arrive within seconds (5-30 seconds) in most cases. In rare situations, a message might take up to two minutes. If no message arrives after 3 minutes, we recommend trying another number from the same country or a different one.

How many times can I use the same number?

You can use a virtual number multiple times as long as it's available on the website. However, it's preferable to use a different number for each service or application to maintain maximum security and privacy. Remember that numbers are shared among all users.

Can I send messages from the virtual number?

No, virtual numbers available on our platform are for receiving messages only. They cannot be used to send messages or make calls. This ensures safe usage and prevents any service abuse.

How many numbers can I use simultaneously?

There's no limit! You can use as many numbers as you need at the same time. Whether you want one number or ten or more, the service is available without restrictions. Just make sure to monitor each number to receive its messages.

Available Countries & Numbers

From which countries are numbers available?

We provide numbers from over 30 countries worldwide, including:

Europe: UK, Germany, France, Spain, Italy, Netherlands, Sweden
North America: United States, Canada
Asia: India, China, Japan, South Korea, Indonesia, Malaysia
Australia and New Zealand
Other Countries: Brazil, Mexico, Argentina, South Africa

We continuously add new countries!

How many numbers are available on the site?

We have hundreds of numbers available from different countries. The quantity varies by country - some provide dozens while others offer hundreds. We update and add new numbers daily to ensure availability for our users.

Why do some countries have more numbers than others?

Number quantity depends on several factors like availability from service providers, demand for certain numbers, and cost. More popular countries like the United States and UK typically have more numbers. We're constantly working to increase numbers in all countries.

Do you add new countries?

Yes absolutely! We regularly add new countries based on user requests and number availability. If you want numbers from a specific country not currently available, you can contact us and suggest it. We'll do our best to add it as soon as possible.

Security and Privacy

Is the service safe?

Yes, our service is completely safe for general use. We don't store any personal information about you and don't require registration. All messages arriving to numbers are displayed publicly and deleted after a short period. However, remember: don't use numbers for sensitive accounts or confidential information because numbers are shared among all users.

Can someone else see my messages?

Yes, all messages arriving to virtual numbers are public and visible to anyone. This is the service's core nature - numbers are shared among all users. Therefore, we strongly warn against using numbers for accounts containing sensitive or personal information. Use the service only for temporary or non-sensitive registrations.

How long are messages retained?

Messages are retained for a limited period of 24-48 hours only. After that, messages are automatically deleted from our system. This helps protect privacy and prevent data accumulation. Therefore, make sure to copy any verification code you need immediately upon arrival.

Do you collect any information about me?

We don't collect personal information. We fully respect your privacy. We don't ask you to register or provide any personal data. The only thing we collect is general analytical information about website usage (like visitor count) to help improve the service, but without any connection to your personal identity.

What shouldn't I use the numbers for?

Don't use virtual numbers with:

Banking or financial accounts
Electronic payment services (PayPal, Stripe, etc.)
Primary or personal email
Any account containing sensitive or personal information
Government or official services
Any service requiring continuous verification

Use numbers only for temporary or non-sensitive accounts.

Common Issues and Solutions

Why isn't the message arriving to the number?

There could be several reasons:

Number blocked by service: Some apps block virtual numbers, try a number from another country
Network delay: Wait up to 3 minutes, there might be a delay
Heavily used number: Try another less-used number
Service not sending code: Verify you entered the number correctly

If the problem persists, try numbers from different countries.

What if the number is blocked by the app?

Some apps block virtual numbers or numbers from certain countries. The solution:

Try a number from another country - some are less prone to blocking
Try several different numbers from the same country
Some new numbers might not be blocked yet
Check the available countries list and try different ones

Unfortunately, we cannot guarantee all numbers work with all services.

Why don't messages appear on the website?

If messages don't appear, try these solutions:

Refresh the page: Press F5 or click the refresh button
Clear cache: Messages might be stored in temporary cache
Wait a moment: There might be a slight display delay
Check connection: Verify your internet connection
Try another browser: There might be an issue with the current browser

The number doesn't work with WhatsApp, what's the solution?

WhatsApp is difficult with virtual numbers because it blocks many of them. But you can try:

Use numbers from different countries
Try new, less-used numbers
Some numbers from certain countries work better (try USA, UK, Canada)
Avoid numbers heavily used before

Note: Success rate with WhatsApp is low, but there's no harm in trying.

Can I recover a deleted message?

Unfortunately no. When messages are deleted from the system (after 24-48 hours), they cannot be recovered. Therefore, we strongly recommend copying any verification code or important information immediately upon message arrival. Save codes securely if you might need them later.

Technical & Compatibility

Does the website work on mobile?

Yes absolutely! The website is fully compatible with all devices - mobile, tablet, and computer. The design is responsive and automatically adapts to your screen size to provide the best user experience. You can use the service on any device without any issues.

Do I need a specific app?

No, you don't need any app. The service works directly through your web browser. Simply open our website from any browser (Chrome, Safari, Firefox, Edge, and others) and start using immediately. No need to download or install anything.

Which browsers are supported?

The website works on all modern browsers:

Google Chrome
Mozilla Firefox
Safari (Mac and iPhone)
Microsoft Edge
Opera
Samsung Internet
Any other modern browser

We recommend using the latest browser version for the best experience.

Does the website work in all countries?

Yes! The website is globally available and accessible from anywhere in the world. There are no geographic restrictions. Whether you're in the Middle East, Europe, America, Asia, or anywhere else, you can use our service with complete freedom.